LayaTalk Privacy Policy

Effective Date: July 9, 2025

At LayaTalk, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you use the LayaTalk app ("App"). By using LayaTalk, you agree to the practices described in this policy.

1. Information We Collect

We collect information to provide and improve the App’s functionality and user experience. The types of information we may collect include:

  • Personal Information: When you sign up or use certain features, we may collect your name, email address, phone number, or other details you voluntarily provide.

  • Usage Data: We collect information about how you interact with the App, such as features used, time spent, and preferences.

  • Device Information: We may collect details about your device, including its operating system, unique device identifiers, IP address, and mobile network information.

  • Location Data: If you enable location services, we may collect your approximate or precise location to enhance App functionality (e.g., for location-based features).

  • Content You Share: Messages, media, or other content you upload or share via the App.

2. How We Use Your Information

We use your information to:

  • Provide and personalize the App’s services, such as enabling communication and tailoring content to your preferences.

  • Improve the App by analyzing usage patterns and feedback.

  • Send you updates, notifications, or promotional content (you can opt out of marketing communications).

  • Ensure the security of the App and prevent misuse.

  • Comply with legal obligations or respond to lawful requests.

3. How We Share Your Information

We do not sell your personal information. We may share your data in the following cases:

  • Service Providers: With trusted third parties who assist us in operating the App (e.g., cloud storage, analytics providers), under strict confidentiality agreements.

  • Legal Requirements: If required by law, regulation, or legal process (e.g., court orders).

  • Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

  • With Your Consent: When you explicitly agree to share your data (e.g., for a third-party service).

4. How We Protect Your Information

We take reasonable measures to protect your data, including:

  • Encryption of sensitive information during transmission.

  • Access controls and secure storage for stored data.

  • Regular security assessments to address vulnerabilities.

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

5. Your Choices and Rights

You have control over your information. You may:

  • Update or delete your account information through the App’s settings.

  • Opt out of non-essential communications (e.g., marketing emails) by following the unsubscribe instructions.

  • Request access to or deletion of your personal data by contacting us at layatalk01@gmail.com (subject to legal retention requirements).

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. For example, inactive account data may be deleted after a reasonable period of inactivity.

7. Third-Party Links and Services

The App may contain links to third-party websites or services. We are not responsible for their privacy practices. Please review the privacy policies of any third-party services you use.

8. Children’s Privacy

LayaTalk is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we learn that such information has been collected, we will take steps to delete it promptly.

9. International Data Transfers

LayaTalk is based in Chennai, Tamil Nadu, India. If you use the App from outside India, your information may be transferred to and processed in India or other countries where our service providers operate. We ensure appropriate safeguards are in place for such transfers.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy in the App or via email. Your continued use of the App after such changes constitutes your acceptance of the revised policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

LayaTalk

Email: layatalk01@gmail.com

Address: Chennai, Tamil Nadu, India

We will respond to your inquiries as soon as possible.